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On Hospedia, online and on DAB Digital Radio across South Durham


On Hospedia, online and on DAB Digital Radio across South Durham


Privacy Policy

Privacy Policy – Last Updated July 2023

This Privacy Policy governs the manner in which Prince Bishops Hospital Radio (“we” or “our”) collects, uses, maintains, and discloses personal information collected from users (“you” or “users”) of our website.

**1. Information We Collect**

We do not collect personal data unless explicitly provided by users. However, certain embedded Microsoft Forms on our website collect specific data based on the form’s purpose. For example, our request form collects the name of the patient, the hospital they are in, and the song they would like to hear. Our application form collects personal information such as name, email address, telephone number, employment status, sex, home address, and the reason for wanting to volunteer with us. Application data is shared with the CDDFT NHS Trust for processing volunteer applications.

**2. Purpose of Data Collection**

The personal information collected through our forms is used for specific purposes. The data collected through the request form is used to provide a service, specifically to fulfill song requests. The data collected through the application form is used to process volunteer applications.

**3. Third-Party Services**

We integrate with for our quiz night tickets and payment services. Please note that third-party services have their own privacy policies, and we encourage you to review them.

**4. Cookies and Tracking**

We use cookies solely for website analytics purposes. These cookies help us analyse website traffic and improve our website’s performance. By using our website, you consent to the use of these cookies.

**5. User Choices and Rights**

We do not offer user subscriptions or account settings. However, users are required to accept the terms of our privacy policy prior to completing the application form.

**6. Data Security**

We take appropriate measures to protect the personal information of our users. Our website operates using HTTPS for secure browsing, and data is encrypted on our servers with strict access controls. Server administration access is limited to trusted IP addresses, and regular data backups are performed.

**7. Data Retention**

We retain request data until the requested songs are played, typically within 24-48 hours. Personal information related to volunteer applications is retained as long as the volunteer remains active in our charity.

**8. Data Disclosure**

We share application data with CDDFT NHS Trust for the purpose of handling volunteer applications. We do not share or disclose personal information to any other third parties.

**9. Children’s Privacy**

Our website is not directly targeted at children under the age of 13. However, all materials on the website are considered family-safe.

**Changes to This Privacy Policy**

We reserve the right to update or revise this privacy policy at any time. Any changes will be posted on this page, and the modified date will be updated accordingly.

**Contact Us**

If you have any questions about this privacy policy or the practices of our website, please contact us at

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